HHHS grateful for provincial funding infusion
Haliburton Highlands Health Services to receive $99,000 in one-time funding
On Oct. 17, the Ministry of Health announced $68 million in funding for small- and medium-sized hospitals across the province. Haliburton Highlands Health Services received one-time funding of $99,000, which CEO Carolyn Plummer said in her October report would “help support the continued operation of our hospital services for this fiscal year.”
“Very happy about that,” she said at the board meeting held Oct. 31. “That’s certainly going to help us with some of the financial challenges that we’re facing this year and so we’re so grateful to receive that.”
According to the MOH’s announcement, “the investment will: help ensure that Ontarians continue to have access to high-quality care; help put an end to hallway health care; address sector challenges and previous funding model inequities; promote the sustainability of hospital operations; and protect existing core services in communities across the province.”
In her report, Plummer said, “We are grateful for the investment being made by the provincial government, and for the recognition of the pivotal role that small hospitals such as HHHS play in fostering healthy communities. This funding will help HHHS ensure our community continues to have access to the critical health services needed to help it thrive.”
The MOH press release notes the province will invest $27 billion over the next 10 years in hospital infrastructure projects across Ontario, including adding 3,000 new hospital beds.
Seeing through patients’ eyes an
Patient experience mapping, which helps HHHS better understand where services are working or what needs improvement from a patient’s perspective, has begun with those with a chronic disease or related condition who have accessed one of the county’s emergency departments in the last few months.
The work is being led in partnership with the community advisory committee.
“The first part of that mapping process was for us as an organization to put down on paper all of the steps that we know have to happen when someone comes through our doors,” said Plummer. “The next step is to take that and have a group of patients who have gone through that experience come and tell us what it’s like for them at all of those specific points in time, and that will help us identify gaps and areas where we can make some improvements.”
Plummer said the mapping was an “interesting experience.”
“Just as an example, [in undergoing the exercise] one of the first things we found is that I think it took us a good half hour to actually get through the door, by the time we talked about where our signs are, how people find us, especially at [the Minden] location where it depends on what road you come in on, how do you know where emerg is, so it took us a good deal of time even to get to that point.”
Plummer said the intent was to look at other services offered through the HHHS organization as well.
“[It was] certainly an eye opening exercise to go through about how something that sounds not all that complicated can actually have a lot of complexity associated with it,” she said.